B.I.T.F. Sports
760-828-2700
SATISFACTION/WARRANTY POLICY
B.I.T.F. Sports is a family owned and
operated company firmly focused and committed to producing strength training
equipment and accessories of the highest quality and functionality. Our
products successfully blend aggressive, innovative designs and exciting themes.
From concept and design, through production and shipment, the B.I.T.F. Sports
team is driven to provide exceptional service through continuous, quality
control and superior customer support.
B.I.T.F. Sports warrants its products against
defects in materials and workmanship for one (1) year as stated herein. All
warranties cover defects in the materials and workmanship that occur during
normal use. It does not cover damage/failure that occurs due to misuse, abuse,
neglect, misapplication, and/or alteration. Normal wear and tear is not a
warranty issue. Replacement or repair as provided for under this warranty is
the sole remedy of the user. We offer no warranties/guaranties beyond that of
the manufacturer. B.I.T.F. Sports is not
liable for any incidental or consequential damages or for breach of any express
or implied warranty on this product.
Inspect all hardware for security before each
use. Not responsible for damage or injury when equipment is employed for
anything other than intended use.
Because we offer our products directly to the
retail customer, as well as distribute them to retail stores, please read the
Satisfaction/Warranty that applies to the manner in which you made your
purchase.
Policy for Purchase
From Retail Store.
Customer is subject to the return/warranty
policies of the store in which the purchase was made. In the event the customer
is not satisfied with the store policies, B.I.T.F. Sports will exchange the
product for the same or equal value. No cash refund will be offered, as the
purchase was not with B.I.T.F. Sports. Customer must call for an “RA number”
within 30 days of receipt of purchase, unless item is being returned for warranty
issue (above warranty applies). Customer is responsible for shipping the
product to us via prepaid freight. No credit/refund is offered for return
shipping charges.
Policy for
Purchase From B.I.T.F. Sports
If not 100% satisfied with product, call for
a “RA number” within 30 days of delivery, and a 100% refund less shipping costs
will be issued. Customer is responsible for shipping the product to B.I.T.F.
Sports via prepaid freight. No credit/refund is offered for return shipping
charges.
All orders are filled in the order they are
received, regardless of account type or quantity ordered. Normal delivery time
is 10-14 business days from date of order. If an item is on backorder, you will
be informed immediately and given an estimated ship date.